I agree, current PDF expert owners should of gotten some type of discount. For example release a standalone PDF expert 5 for the rest of the world but in PDF expert 4 offer a paid upgrade which would be free for current members prior to PDF expert 5 release date. Just saying, you'll keep current owners for being loyal and attract new ones.

Acrobat DC might crash or display the following error messages while opening a PDF file:

Try the following solutions in the order they appear.

Solution 1: Update Acrobat DC to the latest version

  1. Update the product to the latest version: Choose Help > Check for Updates and then follow the steps in the Updater window to download and install the latest updates.

Note:

If Acrobat DC still crashes intermittently even after updating to the latest version, try Solution 2 below.

Solution 2: Run Repair Acrobat Installation while no other applications are running

  1. Choose Help >Repair Acrobat Installation and follow the onscreen instructions.

  2. When the repair process is complete, restart your computer.

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  1. In Acrobat, go to Edit > Preferences, and then select Security (Enhanced) from the Categories on the left.

  2. In the Sandbox Protections panel, select Off for Protected View.

Solution 4: Launch Distiller DC and check if Acrobat DC is activated

  1. Press Windows key + R to open the Run command window. In the Open box, type acrodist and then click OK.

  2. If Acrobat is not activated, you see a warning message and followed by a Sign In Required dialog box. Click the Sign In Now button and follow the onscreen instructions to complete the sign-in process.

  3. After you complete the sign-in, the product is activated. Close Distiller DC, and then launch Acrobat DC and see.

Solution 5: Use a different Windows user account

Sign out of Windows and then sign in with a different user account. Launch Acrobat and see.

Please send or report the crash to Adobe. Adobe engineering team investigates all crash reports and plan appropriate fixes in a future update or release of the product.

On Windows:

  • After the crash, if you see the Windows Error Reporting dialog box, click Send Information.

Pinnacle pctv usb2 pal rc6 drivers for mac. On Mac:

  • After the crash, you see a dialog box saying 'Sending to Apple' followed by the Adobe CrashReporter dialog box. Click Send/Report in both the dialog boxes.

You can manually report the crash using the Adobe's standard Bug Report form.

  • Visit the Feature Request/Bug Report form page, and report the crash with complete steps to reproduce it.

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