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Summary
This article exclusively solves WD My Passport external hard drive not accessible issue, and introduces EaseUS hard drive data recovery software to users, who cannot access WD My Passport external hard drive but desperately want to recover data.
May 11, 2020 Windows 10 can't access WD My Passport Ultra 1TB I have a WD Passport Ultra 1 TB (USB 3.0) external drive connected on USB 2 port. It work fine for a year but a week ago stop working, the file explorer show 'Location unavailable. Unpack the WD My Passport Ultra and connect it to the Windows 10 computer with the USB cable provided. Open the file explorer/manager and check whether the WD drive is listed. A Found New Hardware notification appears. Click the Cancel button. Double-click the WD My Passport Ultra drive and then double-click the WD Apps Setup icon.
WD My Passport Can't Access
'When I connected my 1TB WD My Passport external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn't do that because data is still there. I tried to eject the drive and reconnected it for the second time, but the error is still there. It seems that I can't access the WD external hard drive nor my data without formatting, can anyone help?'
If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive's data. The typical symptoms are, the power LED is on but the drive is not accessible. Meanwhile, you'll receive error messages like:
- You need to format the disk before you can use it.
- Drive X: is not accessible. Access is denied.
Besides the exact error messages, when you check the drive's status, you may see other different signs. For example:
- In Disk Management, The disk 0 or disk 1 shows as unknown, not initialized, or the type of file system is RAW.
- In the drive's properties, the hard drive shows 0 bytes used and 0 bytes free.
How to Access, View or Recover Data from Inaccessible WD External HDD
When WD My Passport shows you an error and you can't access the data, don't worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It's the top-ranking hard drive recovery software that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.
Step 1. Choose the WD hard drive to scan.
Launch EaseUS Data Recovery Wizard, locate the Western Digital hard drive and click 'Scan'. Let this program fully scan the WD hard drive and don't stop it in midway.
Step 2. Preview lost files in WD hard drive from the scan result.
You can choose to preview files like pictures, documents, videos or audio files from the scan result in 'Deleted Files', 'Lost Files'. Filter or Search also works to help you find lost WD hard drive files via file types, names and even extensions.
Step 3. Select and restore found WD hard drive files.
Choose the wanted files you'd like to restore and click 'Recover' them. Do not save the data to the original WD drive in case of further data overwriting.
How to Repair Not Accessible WD My Passport External Hard Drive
As explained, you cannot access an external hard drive for many reasons, for most of the time, the consequence results from either a hard drive connection problem or hard drive self corruption.
So, when you cannot open a connected drive as usual in Windows 10/8.1/8/7, first look over the data cable, is it loose? Data cables can degrade over time from bending and flexing. The connectors can get bent or the internal pins may corrode from contact with contaminates. To check the data cable, you can:
- Use a different data port
- Use a different data cable
- Use a different computer, if possible
Next, proceed with WD My Passport repair tools as recommended here if the data cable is perfectly intact.
What are the WD My Passport repair tools?
You can feel free to use many Windows inbuilt programs as perfect WD My Passport repair tools, including Windows Disk Management, Windows CHKDSK Comand Prompt, and Windows Troubleshooter. They are all supposed to tackle hardware device problems of not recognizing, not detecting, not working or not reading, etc. Make sure that you've extracted the data from the inaccessible drive with the help of EaseUS Data Recovery Wizard before the repair process. This is the most guaranteed way to protect data from permanently gone.
1. Windows Disk Management
It's for performing a quick format, to solve most of the hard drive corruption problems, such as the file system is RAW. When a hard drive turns to RAW, it's not seen in the File Explorer, and it's a good idea to check if it's showing in the Disk Management. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally.
Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter.
Step 2: Right-click on the WD My Passport external hard drive, you'll see a context menu of many options, among which choose 'Format'.
Step 3: Follow the onscreen wizard. Choose a proper file system and complete the process of fixing a not accessible WD My Passport external hard drive with Disk Management.
If the issue persists, try changing the drive letter by following the steps below and check again.
Step 1: Choose 'Change Drive Letter and Paths..' this time.
Step 2: Among 'Add, Change, and Remove', click the 'Change' button, and then select a drive letter from the list. Click 'OK' to assign a new drive letter to the WD My Passport.
2. Windows CHKDSK Command Prompt
When hard drive becomes inaccessible and access denied, it's because bad sectors grew. To check and repair bad sectors that prevent users from accessing hard drive data, the CHKDSK command is a good choice. If you want to check for errors or repair the hard drive, always try the below command.
Step 1: In Windows 10/8.1/8/7, press Windows + X keys to bring up a context menu, and choose Command Prompt (Admin).
Step 2: Type chkdsk H: /f /r and hit enter.
H represents the drive letter of your WD My Passport external hard drive. Replace it with the correct drive letter of your own drive.
If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.
EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.
To fix file system error or disk error:
Step 1: DOWNLOAD EaseUS Tools M for Free and install it.
Step 2: Open the software and select the 'File Fixing' option.
On the right pane, choose the drive and check off the box at the bottom - 'Check and fix file system error'. Then, click 'Fix' to start repairing the error.
Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the 'View' button to check the drive.
3. Windows Troubleshooter
This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, and type control and hit Enter to open the Control Panel.
Step 2: Find Troubleshooting and click in.
Step 3: Click 'View all' on the left pane.
Step 4: Find and run 'Hardware and Devices'. Follow the onscreen instruction to til the end.
WD My Passport Ultra 1TB drive not detected on PC, how to fix it
'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD hard drive failed to show up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'
If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry. Here in the below, we'll show you how to fix and repair not detectable or unrecognized WD My Passport or other brands of the external hard drive to work again.
Quick Fix. Try a different USB cable or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
1. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
2. If the WD drive cannot be detected either, you can selectively follow below 3 methods to get problems fixed and repair the WD My Passport drive to work again.
Method 1. Change WD drive letter and path to make WD drive detectable
When your WD become inaccessible, you can follow the guidelines below to change WD drive letter and path to make it detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive and choose Change Drive Letter and Paths.
Step 3. Click Add and choose the drive letter beside Assign the following drive letter > Click OK.
If WD drive has already assigned with a letter, click Change to choose another letter for it.
Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix corrupted system files and update device driver on WD drive
If the system files corrupted or the WD device driver is outdated, you won't be able to access the drive. Follow to see how to fix corrupted system files and update WD device driver now:
1. Fix bad sectors and corrupted system files on WD drive
Download EaseUS partition manager software to repair corrupted system files on WD hard drive or external hard drive.
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
2. Update WD device driver
1. Right-click on the Windows icon at the left corner and select Device Manager.
2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
3. Right-click on Unknown device > select Properties.
Thunderbird on Windows is used to import the mail from Outlook. Outlook for Office 2011 for Intel Macs, is able to import Outlook.pst files from Windows; however, data will be stored as many individual files, rather than in a single database such as.pst or the Entourage database.Macworld indicates that Windows Outlook messages can be transferred to Apple Mail or Entourage by using as an intermediate agent. Then the converted mail file is moved from the Windows Thunderbird directory to the Mac and the import feature is used on Mac Mail or Entourage.However, message attachments will be lost in the conversion to Thunderbird. 
Commercial third-party software (e.g. To address this, Microsoft made Mac Outlook 2001 available for free download.This wasn't a solution for all Mac users, because Outlook 2001 only runs in the, which cannot run in OS 10.5 or on any Intel Macs.
4. Go to Details tab > Set Property to be Hardware Ids.
5. Right-click the top Value and click Copy.
6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Method 3. Uninstall/Reinstall USB controllers on WD My Passport drive
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select Uninstall device.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.
Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)
Popular Posts
Summary
This article exclusively solves WD My Passport external hard drive not accessible issue, and introduces EaseUS hard drive data recovery software to users, who cannot access WD My Passport external hard drive but desperately want to recover data.
May 11, 2020 Windows 10 can\'t access WD My Passport Ultra 1TB I have a WD Passport Ultra 1 TB (USB 3.0) external drive connected on USB 2 port. It work fine for a year but a week ago stop working, the file explorer show \'Location unavailable. Unpack the WD My Passport Ultra and connect it to the Windows 10 computer with the USB cable provided. Open the file explorer/manager and check whether the WD drive is listed. A Found New Hardware notification appears. Click the Cancel button. Double-click the WD My Passport Ultra drive and then double-click the WD Apps Setup icon.
WD My Passport Can\'t Access
\'When I connected my 1TB WD My Passport external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn\'t do that because data is still there. I tried to eject the drive and reconnected it for the second time, but the error is still there. It seems that I can\'t access the WD external hard drive nor my data without formatting, can anyone help?\'
If you\'re one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive\'s data. The typical symptoms are, the power LED is on but the drive is not accessible. Meanwhile, you\'ll receive error messages like:
- You need to format the disk before you can use it.
- Drive X: is not accessible. Access is denied.
Besides the exact error messages, when you check the drive\'s status, you may see other different signs. For example:
- In Disk Management, The disk 0 or disk 1 shows as unknown, not initialized, or the type of file system is RAW.
- In the drive\'s properties, the hard drive shows 0 bytes used and 0 bytes free.
How to Access, View or Recover Data from Inaccessible WD External HDD
When WD My Passport shows you an error and you can\'t access the data, don\'t worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It\'s the top-ranking hard drive recovery software that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.
Step 1. Choose the WD hard drive to scan.
Launch EaseUS Data Recovery Wizard, locate the Western Digital hard drive and click \'Scan\'. Let this program fully scan the WD hard drive and don\'t stop it in midway.
Step 2. Preview lost files in WD hard drive from the scan result.
You can choose to preview files like pictures, documents, videos or audio files from the scan result in \'Deleted Files\', \'Lost Files\'. Filter or Search also works to help you find lost WD hard drive files via file types, names and even extensions.
Step 3. Select and restore found WD hard drive files.
Choose the wanted files you\'d like to restore and click \'Recover\' them. Do not save the data to the original WD drive in case of further data overwriting.
How to Repair Not Accessible WD My Passport External Hard Drive
As explained, you cannot access an external hard drive for many reasons, for most of the time, the consequence results from either a hard drive connection problem or hard drive self corruption.
So, when you cannot open a connected drive as usual in Windows 10/8.1/8/7, first look over the data cable, is it loose? Data cables can degrade over time from bending and flexing. The connectors can get bent or the internal pins may corrode from contact with contaminates. To check the data cable, you can:
- Use a different data port
- Use a different data cable
- Use a different computer, if possible
Next, proceed with WD My Passport repair tools as recommended here if the data cable is perfectly intact.
What are the WD My Passport repair tools?
You can feel free to use many Windows inbuilt programs as perfect WD My Passport repair tools, including Windows Disk Management, Windows CHKDSK Comand Prompt, and Windows Troubleshooter. They are all supposed to tackle hardware device problems of not recognizing, not detecting, not working or not reading, etc. Make sure that you\'ve extracted the data from the inaccessible drive with the help of EaseUS Data Recovery Wizard before the repair process. This is the most guaranteed way to protect data from permanently gone.
1. Windows Disk Management
It\'s for performing a quick format, to solve most of the hard drive corruption problems, such as the file system is RAW. When a hard drive turns to RAW, it\'s not seen in the File Explorer, and it\'s a good idea to check if it\'s showing in the Disk Management. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally.
Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter.
Step 2: Right-click on the WD My Passport external hard drive, you\'ll see a context menu of many options, among which choose \'Format\'.
Step 3: Follow the onscreen wizard. Choose a proper file system and complete the process of fixing a not accessible WD My Passport external hard drive with Disk Management.
If the issue persists, try changing the drive letter by following the steps below and check again.
Step 1: Choose \'Change Drive Letter and Paths..\' this time.
Step 2: Among \'Add, Change, and Remove\', click the \'Change\' button, and then select a drive letter from the list. Click \'OK\' to assign a new drive letter to the WD My Passport.
2. Windows CHKDSK Command Prompt
When hard drive becomes inaccessible and access denied, it\'s because bad sectors grew. To check and repair bad sectors that prevent users from accessing hard drive data, the CHKDSK command is a good choice. If you want to check for errors or repair the hard drive, always try the below command.
Step 1: In Windows 10/8.1/8/7, press Windows + X keys to bring up a context menu, and choose Command Prompt (Admin).
Step 2: Type chkdsk H: /f /r and hit enter.
H represents the drive letter of your WD My Passport external hard drive. Replace it with the correct drive letter of your own drive.
If you don\'t have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.
EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It\'s a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.
To fix file system error or disk error:
Step 1: DOWNLOAD EaseUS Tools M for Free and install it.
Step 2: Open the software and select the \'File Fixing\' option.
On the right pane, choose the drive and check off the box at the bottom - \'Check and fix file system error\'. Then, click \'Fix\' to start repairing the error.
Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the \'View\' button to check the drive.
3. Windows Troubleshooter
This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, and type control and hit Enter to open the Control Panel.
Step 2: Find Troubleshooting and click in.
Step 3: Click \'View all\' on the left pane.
Step 4: Find and run \'Hardware and Devices\'. Follow the onscreen instruction to til the end.
WD My Passport Ultra 1TB drive not detected on PC, how to fix it
\'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn\'t be detected by my computer.
The WD hard drive failed to show up on my PC and I couldn\'t access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?\'If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don\'t worry. Here in the below, we\'ll show you how to fix and repair not detectable or unrecognized WD My Passport or other brands of the external hard drive to work again.
Quick Fix. Try a different USB cable or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
1. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
2. If the WD drive cannot be detected either, you can selectively follow below 3 methods to get problems fixed and repair the WD My Passport drive to work again.
Method 1. Change WD drive letter and path to make WD drive detectable
When your WD become inaccessible, you can follow the guidelines below to change WD drive letter and path to make it detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive and choose Change Drive Letter and Paths.
Step 3. Click Add and choose the drive letter beside Assign the following drive letter > Click OK.
If WD drive has already assigned with a letter, click Change to choose another letter for it.Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix corrupted system files and update device driver on WD drive
If the system files corrupted or the WD device driver is outdated, you won\'t be able to access the drive. Follow to see how to fix corrupted system files and update WD device driver now:
1. Fix bad sectors and corrupted system files on WD drive
Download EaseUS partition manager software to repair corrupted system files on WD hard drive or external hard drive.
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose \'Check File System\'.
Step 2: In the Check File System window, keep the \'Try to fix errors if found\' option selected and click \'Start\'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click \'Finish\'.
2. Update WD device driver
1. Right-click on the Windows icon at the left corner and select Device Manager.
2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
3. Right-click on Unknown device > select Properties.
Thunderbird on Windows is used to import the mail from Outlook. Outlook for Office 2011 for Intel Macs, is able to import Outlook.pst files from Windows; however, data will be stored as many individual files, rather than in a single database such as.pst or the Entourage database.Macworld indicates that Windows Outlook messages can be transferred to Apple Mail or Entourage by using as an intermediate agent. Then the converted mail file is moved from the Windows Thunderbird directory to the Mac and the import feature is used on Mac Mail or Entourage.However, message attachments will be lost in the conversion to Thunderbird.
Commercial third-party software (e.g. To address this, Microsoft made Mac Outlook 2001 available for free download.This wasn\'t a solution for all Mac users, because Outlook 2001 only runs in the, which cannot run in OS 10.5 or on any Intel Macs.4. Go to Details tab > Set Property to be Hardware Ids.
5. Right-click the top Value and click Copy.
6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Method 3. Uninstall/Reinstall USB controllers on WD My Passport drive
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select Uninstall device.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don\'t rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn\'t show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)
Summary
This article exclusively solves WD My Passport external hard drive not accessible issue, and introduces EaseUS hard drive data recovery software to users, who cannot access WD My Passport external hard drive but desperately want to recover data.
May 11, 2020 Windows 10 can\'t access WD My Passport Ultra 1TB I have a WD Passport Ultra 1 TB (USB 3.0) external drive connected on USB 2 port. It work fine for a year but a week ago stop working, the file explorer show \'Location unavailable. Unpack the WD My Passport Ultra and connect it to the Windows 10 computer with the USB cable provided. Open the file explorer/manager and check whether the WD drive is listed. A Found New Hardware notification appears. Click the Cancel button. Double-click the WD My Passport Ultra drive and then double-click the WD Apps Setup icon.
WD My Passport Can\'t Access
\'When I connected my 1TB WD My Passport external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn\'t do that because data is still there. I tried to eject the drive and reconnected it for the second time, but the error is still there. It seems that I can\'t access the WD external hard drive nor my data without formatting, can anyone help?\'
If you\'re one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive\'s data. The typical symptoms are, the power LED is on but the drive is not accessible. Meanwhile, you\'ll receive error messages like:
- You need to format the disk before you can use it.
- Drive X: is not accessible. Access is denied.
Besides the exact error messages, when you check the drive\'s status, you may see other different signs. For example:
- In Disk Management, The disk 0 or disk 1 shows as unknown, not initialized, or the type of file system is RAW.
- In the drive\'s properties, the hard drive shows 0 bytes used and 0 bytes free.
How to Access, View or Recover Data from Inaccessible WD External HDD
When WD My Passport shows you an error and you can\'t access the data, don\'t worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It\'s the top-ranking hard drive recovery software that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.
Step 1. Choose the WD hard drive to scan.
Launch EaseUS Data Recovery Wizard, locate the Western Digital hard drive and click \'Scan\'. Let this program fully scan the WD hard drive and don\'t stop it in midway.
Step 2. Preview lost files in WD hard drive from the scan result.
You can choose to preview files like pictures, documents, videos or audio files from the scan result in \'Deleted Files\', \'Lost Files\'. Filter or Search also works to help you find lost WD hard drive files via file types, names and even extensions.
Step 3. Select and restore found WD hard drive files.
Choose the wanted files you\'d like to restore and click \'Recover\' them. Do not save the data to the original WD drive in case of further data overwriting.
How to Repair Not Accessible WD My Passport External Hard Drive
As explained, you cannot access an external hard drive for many reasons, for most of the time, the consequence results from either a hard drive connection problem or hard drive self corruption.
So, when you cannot open a connected drive as usual in Windows 10/8.1/8/7, first look over the data cable, is it loose? Data cables can degrade over time from bending and flexing. The connectors can get bent or the internal pins may corrode from contact with contaminates. To check the data cable, you can:
- Use a different data port
- Use a different data cable
- Use a different computer, if possible
Next, proceed with WD My Passport repair tools as recommended here if the data cable is perfectly intact.
What are the WD My Passport repair tools?
You can feel free to use many Windows inbuilt programs as perfect WD My Passport repair tools, including Windows Disk Management, Windows CHKDSK Comand Prompt, and Windows Troubleshooter. They are all supposed to tackle hardware device problems of not recognizing, not detecting, not working or not reading, etc. Make sure that you\'ve extracted the data from the inaccessible drive with the help of EaseUS Data Recovery Wizard before the repair process. This is the most guaranteed way to protect data from permanently gone.
1. Windows Disk Management
It\'s for performing a quick format, to solve most of the hard drive corruption problems, such as the file system is RAW. When a hard drive turns to RAW, it\'s not seen in the File Explorer, and it\'s a good idea to check if it\'s showing in the Disk Management. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally.
Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter.
Step 2: Right-click on the WD My Passport external hard drive, you\'ll see a context menu of many options, among which choose \'Format\'.
Step 3: Follow the onscreen wizard. Choose a proper file system and complete the process of fixing a not accessible WD My Passport external hard drive with Disk Management.
If the issue persists, try changing the drive letter by following the steps below and check again.
Step 1: Choose \'Change Drive Letter and Paths..\' this time.
Step 2: Among \'Add, Change, and Remove\', click the \'Change\' button, and then select a drive letter from the list. Click \'OK\' to assign a new drive letter to the WD My Passport.
2. Windows CHKDSK Command Prompt
When hard drive becomes inaccessible and access denied, it\'s because bad sectors grew. To check and repair bad sectors that prevent users from accessing hard drive data, the CHKDSK command is a good choice. If you want to check for errors or repair the hard drive, always try the below command.
Step 1: In Windows 10/8.1/8/7, press Windows + X keys to bring up a context menu, and choose Command Prompt (Admin).
Step 2: Type chkdsk H: /f /r and hit enter.
H represents the drive letter of your WD My Passport external hard drive. Replace it with the correct drive letter of your own drive.
If you don\'t have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you try an automatic command line alternative.
EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. It\'s a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.
To fix file system error or disk error:
Step 1: DOWNLOAD EaseUS Tools M for Free and install it.
Step 2: Open the software and select the \'File Fixing\' option.
On the right pane, choose the drive and check off the box at the bottom - \'Check and fix file system error\'. Then, click \'Fix\' to start repairing the error.
Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the \'View\' button to check the drive.
3. Windows Troubleshooter
This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, and type control and hit Enter to open the Control Panel.
Step 2: Find Troubleshooting and click in.
Step 3: Click \'View all\' on the left pane.
Step 4: Find and run \'Hardware and Devices\'. Follow the onscreen instruction to til the end.
WD My Passport Ultra 1TB drive not detected on PC, how to fix it
\'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn\'t be detected by my computer.
The WD hard drive failed to show up on my PC and I couldn\'t access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?\'If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don\'t worry. Here in the below, we\'ll show you how to fix and repair not detectable or unrecognized WD My Passport or other brands of the external hard drive to work again.
Quick Fix. Try a different USB cable or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
1. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
2. If the WD drive cannot be detected either, you can selectively follow below 3 methods to get problems fixed and repair the WD My Passport drive to work again.
Method 1. Change WD drive letter and path to make WD drive detectable
When your WD become inaccessible, you can follow the guidelines below to change WD drive letter and path to make it detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive and choose Change Drive Letter and Paths.
Step 3. Click Add and choose the drive letter beside Assign the following drive letter > Click OK.
If WD drive has already assigned with a letter, click Change to choose another letter for it.Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix corrupted system files and update device driver on WD drive
If the system files corrupted or the WD device driver is outdated, you won\'t be able to access the drive. Follow to see how to fix corrupted system files and update WD device driver now:
1. Fix bad sectors and corrupted system files on WD drive
Download EaseUS partition manager software to repair corrupted system files on WD hard drive or external hard drive.
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose \'Check File System\'.
Step 2: In the Check File System window, keep the \'Try to fix errors if found\' option selected and click \'Start\'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click \'Finish\'.
2. Update WD device driver
1. Right-click on the Windows icon at the left corner and select Device Manager.
2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
3. Right-click on Unknown device > select Properties.
Thunderbird on Windows is used to import the mail from Outlook. Outlook for Office 2011 for Intel Macs, is able to import Outlook.pst files from Windows; however, data will be stored as many individual files, rather than in a single database such as.pst or the Entourage database.Macworld indicates that Windows Outlook messages can be transferred to Apple Mail or Entourage by using as an intermediate agent. Then the converted mail file is moved from the Windows Thunderbird directory to the Mac and the import feature is used on Mac Mail or Entourage.However, message attachments will be lost in the conversion to Thunderbird.
Commercial third-party software (e.g. To address this, Microsoft made Mac Outlook 2001 available for free download.This wasn\'t a solution for all Mac users, because Outlook 2001 only runs in the, which cannot run in OS 10.5 or on any Intel Macs.4. Go to Details tab > Set Property to be Hardware Ids.
5. Right-click the top Value and click Copy.
6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Method 3. Uninstall/Reinstall USB controllers on WD My Passport drive
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select Uninstall device.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don\'t rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn\'t show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)